Greg Nagle, Lachlan Shire Council
"Graeme Richards conducted the delivery of our new Scarab Merlin Street Sweeper in a very thorough & professional manner. We are very impressed with the process in which Rosmech has as part of their standard delivery as it also includes a thorough induction of the new sweeper to the operators and workshop personnel. Rosmech have provided the best induction on any product that the Council has taken receipt of with Graeme undertaking a step by step approach to this process ensuring nothing was overlooked.
Thank you to Rosmech and Graeme Richards for an excellent delivery on our new sweeper."
Glenn Deaker, Central Goldfields Shire Council
“On behalf of Central Goldfields Shire Council I would like to thank yourself and your staff for the delivery of our new sweeper. We are very happy with the unit and find it very suitable for our needs within the shire.
I would like to thank Ken for his good service and training of our staff on the machine, he certainly is an asset to Rosmech and I am very happy that he represents our district in sales and training, any concerns have been quickly responded to and resolved which reflects quality service from you organisation.
I would once again like to assure that we are very happy with your product and service and we look forward to enjoying a good relationship with your organisation into the future.”
Glen Wilson, Fleet Manager, Townsville City Council
In July 2011, Townsville City Council took delivery of our new Scarab Mistral Street Sweeper. Rosmech has impressed us with their professional manner throughout the purchase and delivery process. We are extremely pleased with our new sweeper; it is efficient, easy to operate and the utilisation of twin steering boxes for the dual steer of the chassis enables us to reduce the wear and tear on the steering components over the life of the vehicle.
Rosmech’s agents Mike & Wayne Trace were extremely thorough throughout the training program, ensuring each of the operators and workshop personnel understood the operation & maintenance requirements of the sweeper.
The sweeper excels in our climate, especially during the summer months when our sweeping requirements increase due to environmental factors whilst still ensuring operator comfort during the hot and humid conditions.
Whenever we require replacement brooms or spare parts for any of our sweepers in our fleet, Mike is always able to assist us in a timely manner.
We would be honoured to recommend Rosmech’s Scarab Mistral Street Sweeper to any interested customer.
Our Relationship Is Excellent
"Rosmech is a company that surrounding Council's and the current Council have dealt with for more than 15 years. Over the years they have supplied council all of its requirements to keep our sweepers on the road.
Rosmech currently supply approximately 50% of the market with their sweepers. Our relationship with both the administration and the parts supply department is excellent. I have personally visited the company on two occasions.
Recently a neighbouring council purchased a new sweeper from them and comments from their management indicate they are very happy with the product. They have a view of purchasing another in the near future."
Andy Zwar, Dash Plant Hire
In August 2005 our company was awarded a new contract for street sweeping services in the Albury/Wodonga region, this was a new venture for our company and we searched high and low for good quality second hand road sweepers. We were fortunate enough to Discover The Rosmech Group in Adelaide and after discussions with Colin Miller and Dennis Sletten we purchased a second hand Scarab Major known as unit 18 and described by Colin as "a reliable work horse". The Scarab Major was on a 1991 DAF, although this vehicle had some age about it, it was well maintained and kept in excellent condition. We travelled to Adelaide to receive a two day training/induction session.
Once the machine was put into action we were very happy with the performance of the unit and so was our customers. Being a new venture for our company we found that customer service, technical support and spare parts delivery second to none. The knowledge and back up support that the whole team at Rosmech have is comforting when our operation is so far away from Rosmech's head office. Being a second hand unit we have had our minor setbacks with breakdowns and general repairs, however technical advise and spare parts have been readily accessible.
Michael McMillan in spare parts has an incredible amount of experience in sourcing parts and excellent knowledge of these machines. Due to this support our business has grown considerably and we are planning to purchase another Scarab Road Sweeper from Rosmech Sales & Service in the near future.